Returns
Please contact me as soon as possible if there are any problems with your order. All returns are subject to my assessment. Where a product is faulty or not as described and has been looked after in accordance with care instructions, you will receive a full refund including postage, or replacement of your choice.
Returns due to change of mind or purchase of incorrect size will be taken within a fortnight as long as the item has not been worn, washed, or marked in any way, and it is the customer's responsibility to cover all postage costs. If you would like to try a nappy on for size please fully line it first. Change of mind returns will have the option of a refund, replacement or credit, depending upon stock. Please note that most prints are bought in small amounts (between 3-7 nappies worth) and I may not have any of the same left.
Postage
Standard freighting with Australia Post is free with all orders. Unfortunately, once your package leaves my hands I can take no responsibility for it-registered post is an option, please choose it if you have worries with the postal system. Luckily i'm yet to have a parcel go missing, but if yours does please let me know and i'll do all I can from my end to chase it up for you. Express post is also available on request for those who need items ASAP.
Privacy
Being a private person myself, your privacy is important to me. I will not share your personal or transaction details with anyone, unless required by law.
